I’d like to make an appointment
We offer same day and next day appointments. Please call us at (480) 607-0060 to make an appointment for today or the following business day. Learn more about our appointment policy.
I’d like to renew a prescription
It is our practice to provide a sufficient amount of medication to our patients until they are due for a followup appointment. If you have run out of refills of your medication, it is likely that your doctor will need to see you. If this is the case please call (480) 607-0060 to schedule a visit with your doctor or go schedule an appointment online.
If you have refills remaining on your prescription:
Please contact your pharmacy, they will refill your prescription.
If you have questions about your medication, you can call and leave a message for your physician’s medical assistant or you can send a message through our patient portal.
In all cases, we request 24 hours to respond to your request.
I have a question/need to get in touch with my physician
For non-urgent matters, our patient portal is the best way to communicate with your physician both during and after business hours. Our physicians check messages regularly, and generally respond within 24 hours. However, please allow up to 48 hours for a response before emailing again or calling.
If you do not have access to the Patient Portal, you are welcome to leave a message with your physician’s medical assistant, who will pass the message to your physician.
For urgent matters, please call (480) 607-0060. One of our physicians is on call 24 hours a day.
I’d like to request a copy of my medical records
The easiest way to request a copy of your medical records is by sending a secure message through the patient portal.
As an alternative, you can also call our office and make your request through your physician’s medical assistant.
Please allow up to a week in order to process your medical records request. Due to the time and labor involved, Desert Ridge Family Physicians charges $6.50 for any request over 10 pages. If you are transferring care to a new physician, or the records are needed by a specialist, their office can request the records free of charge.