Desert Ridge Family Physicians is committed to continuing to care for you and your family. Your well-being and safety, as well as that of our entire community, is our highest priority. We wanted to update you on the measures we are taking to help keep our patients, our staff and our community well cared for and safe as the COVID-19 impacts our community.
WE WILL REMAIN OPEN, PROVIDING CARE TO OUR PATIENTS
INFECTION CONTROL MEASURES
- We have escalated our already stringent sanitary practices of frequent sanitization of all touchpoint areas and surfaces (counters, doorknobs, all furniture, ipads etc)
- We are evaluating and managing sick patients through TELEHEALTH VIDEO VISITS.
- We have created a separate clinic and waiting room for sick patients in our extension clinic, suite 390 (where we held our flu vaccine clinic).
WE ARE UNABLE TO SEE A SICK PATIENT WITHOUT FIRST EVALUATING THEM THROUGH A TELEHEALTH VIDEO VISIT.
- We are committed to caring for all of our patients, even if you are sick. In an effort to reduce your risk of exposure to all circulating respiratory infections, you will be evaluated by your physician through a Telehealth Video Visit. If your provider feels a live, physical exam is needed, they will be able to schedule you to be seen in our extension clinic.
- You may schedule your Telehealth Video Visit online. You will get a confirmation with instructions on how to proceed. Alternately, you may call our office to be scheduled for your Telehealth Video Visit.
- For those patients with mild symptoms, you do not need to be evaluated unless you have questions. We advise you to stay at home, distance yourself from your family members, treat your symptoms, wash your hands and surfaces frequently and get lots of rest.
TESTING FOR CORONAVIRUS COVID-19:
- Arizona is still faced with a shortage of testing supplies for the coronavirus. We do have a limited supply of test kits and are strictly following the Maricopa County Health Department testing guidelines.
- If testing is done in an outpatient clinic, it takes 2-7 days for the results to return
- There is no testing available for people who do not have symptoms regardless of potential exposure.
WHAT YOU CAN DO TO PROTECT YOURSELF AND HELP OUR COMMUNITY
- Do not panic. The risk for severe illness to the average American is low. However, we must all do our part to curtail the spread and to protect the vulnerable members of our community
- If you are over 60 years old or have chronic medical conditions, avoid leaving your home unnecessarily and avoid having visitors to reduce your risk of exposure.
- If you think you have been exposed to the coronavirus and have mild symptoms, you and all members of your family should stay at home in self quarantine
- If you are well, avoid any unnecessary contact with other people, wash your hands frequently with soap and water and avoid touching your face